11. The worst assholes consistently do two things:
A. put themselves ahead of clients
B. put themselves ahead of their company and their colleagues
12. When you validate a person, what you are really doing is giving them power - like a battery charger
13. Other Smart People Tricks
A. Show them the love
B. Assume the best
C. Cut loose the real losers
D. Keep teams together
E. Protect Yourself from energy suckers
F. When to divide and conquer
14. Save your passion and creativity for those people who will benefit from it and who leave you feeling charged up rather than drained.
15. I let them hide behind my skirt because when you are the boss, part of your job is to protect your people when they screw up.
16. The better your boss and your organization, the less you need to shield people
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